Chatbot System

A chatbot system built to be dropped into any channel and immediately sound like it actually knows the business, not a generic AI wrapper. It answers using real, structured facts fed in from the backend, stays on-topic by design, and can be deployed across a variety of platforms depending on the client's needs — whether that's a website chat bubble, a mobile app, WhatsApp, or Telegram.

Key Features

• Answers grounded in real business/profile data pulled from the backend, not invented by the model
• Configurable persona and topic boundaries, so the assistant stays on-topic and politely declines unrelated questions
• Bilingual by default — replies in whichever language the visitor uses
• Session-based rate limiting to protect API quota from abuse
• Flexible deployment: website chat widget, mobile app integration, WhatsApp, or Telegram — configured to fit the system and channel it runs on

Impact

Gives any channel a genuinely helpful, on-brand assistant instead of a generic chatbot, while keeping the AI provider's credentials completely invisible to end users.